Shipping And Delivery Policy

Orders for in-stock items are generally processed and shipped up to 2 business days with the order confirmation (excluding weekends/holidays). To the rest of the world, it may take up to 3 business days with the order confirmation (excluding weekends/holidays).

If we are experiencing a high volume of orders, shipments might be temporarily be delayed by a few days. Please allow additional transit days for delivery. Any applicable import duties, taxes, or brokerage fees due at the time of delivery are the sole responsibility of the customer.

We use fast shipping:
It will take you 6-15 business days to get our product via fast delivery (depending on your location);

You can track your order here: https://oneou.com/track-your-order/

*Note: Because our products are constantly being sold, it is possible that a certain product is sold out in the warehouse. But don’t worry, we will send your package to you as soon as possible. There may be a time difference of 1-3 days, please understand.

*Since we use international shipping, sometimes there may be delays of 2-3 days. Please feel free to contact us, and we will do our best to assist you.

*Short Notice: Delivery may be delayed due to the holiday.